Welcome to Spat Reviews! We write professional reviews over a range of services and products with options for you, the user, to leave feedbacks as well. Please feel free to look around.
If there is something you cannot find, please use our search box:

Belair Direct Insurance

If you are looking for the best Car or Home Insurance policy in Canada, then you definitely should check out Belair Direct Insurance. This company is now the leading brand when it comes to high quality but affordable Personal Insurance policies in the country... more
0.75/5 from 4 reviews
Add a Review
4 Reviews Found
Sort by: date / rating / helpful

Overall Rating: (0/5)

 more

Helpful Rating: 0

Written by on Jan 01, 1970

Overall Rating: (1/5)

i have to write something here so I will write what the employees of BelairDirect are not.

NOT:
Courteous

Reasonable

Friendly

I would wonder if they are being treated by the company the same way the insured are... getting shafted!




Rude employees and the usual insurance tricks x 10.

My car was hit while it was parked by some young and crazy drivers at 2 am., the cops got the drivers after they crashed into each other and my car. Not huge damage but it was declared a total loss. Just under the limit to fix it, they said. I worked on this issue for months and was finally given another 500. because they said the original estimate had some "room". If they included that in the original offer the car would have been within the range to repair instead of totaling a perfectly good car with low miles for way below what I can buy anything comparable. Business as usual for an insurance company i suppose but I would recommend you find a different company. more

Helpful Rating: 0

Written by Lynne Mitchell on May 11, 2016

Overall Rating: (1/5)

?

In Quebec they lack you in for 2 years.

On Monday, 15th July 2013 I called Belairedirect to get an offer on a newly purchased house. I spoke to 3 different agents. The second agent (Melanie Lalonde) asked me to send her the house evaluation report, which usually costs from 600$ to 1000$. I thought that insurance companies have their own evaluators on staff, who are paid to visit the property before formulating an offer. I asked this agent if it was necessary to send them a copy of my report. The answer was definitely YES, otherwise the file could not be processed. I made a new call to speak to another agent. He told me the same thing. I asked this agent to send me an email where he states that it is necessary for me to send the evaluation report to Belairedirect. He continued to say that this is part of the company’s policy, but he could not send me this in writing. I asked him to send me a link to a webpage where the company states that clientes needs to send their evaluation reports if they want to get insured. He told me that this information could not be found on a webpage, but that this was part of the norm. I asked him which norm? There seems to be no transparency with respect to the company’s policy. I asked him to tell me how I could trust that I get the same treatment as anybody else, if he refuses to send me anything in writing and if he cannot point me to a webpage where that is clearly stated. He told me that every case is different and, although there are norms, everyone is treated differently, but he could not point me to a webpage where the norms that define the treatment of customers are written down.

My conclusion is that this company is basically treating everyone as it pleases. In this particular case, my understanding is that Belairedirect tries to save money on evaluation by forcing its customers to provide their own report, payed by them, laying to them that it is necessary. This company is dishonest in my view, which is not so surprising for an insurance company.  more

Helpful Rating: 3

Written by Tibi on Jul 16, 2013

Overall Rating: (1/5)

0

I WAS HIT BY A DRUNK DRIVER AND HAVE BEEN OFF WORK FOR OVER 4 YRS TRYING TO RECOVER. I HAVE NOT GOTTEN .01 cent FROM BELAIR TOWARDS MY RECOVERY. WITH NO EXPLANATION. I HAVE A LAWYER THAT IS ABOUT AS MUCH GOOD AS A DEAD DOG. I HAVE CONTACTED FSCO TO SUE BELAIR NOW...DON'T GO WITH THEM! DID I MENTION THAT THE DRUNK DRIVER IS WITH BELAIR AS WELL. THEY HAVE TREATED HIM BETTER THEN ME???

They will not take care of you. They fixed my car asap but did not help me in my recovery to date after 4yrs of therapies and everything. 0 out of any score!!! BEWARE OF BELAIR. I WOULD BE HAPPY TO TALK TO ANYONE ABOUT THEM...MY EMAIL IS ON HERE. more

Helpful Rating: 7

Written by sam brown on Feb 08, 2013